FAQs

Below is a list of some of the most frequently asked questions we receive. Don’t see the answer you might be looking for? No problem, contact us today!

HOW DO I KNOW WHAT CATEGORY OR ABILITY LEVEL TO PLACE MY DANCER(S) IN WHEN REGISTERING FOR COMPETITIONS?

For a complete list of categories with descriptions, click HERE

For a complete list of ability level requirements, click HERE

For general competition rules and information, click HERE

HOW SOON BEFORE A COMPETITION SHOULD I REGISTER?

Because our competitions are first-come/first-serve(paid in full), and can fill up quickly, we recommend registering as early as possible!  If you’re trying to register for a competition and it says it’s full, email robyn@danceamericausa.com or call (801) 568-2762 M-F, 10am-5pm to be put on a waiting list.  If there is a cancellation, we contact the next person on the list.

CAN I GET A REFUND IF I NEED TO CANCEL MY COMPETITION REGISTRATION?

Dance America offers a full refund if the cancellation is BEFORE the competition deadline.  Any cancellations after the deadline will be given a full credit toward any Dance America event.  Our Summer Slam Dance Camps, Rap It Up Hip Hop Workshop, or any of the next year’s competitions.  If there are extenuating circumstances, contact us directly and we’ll work out a solution.

AM I REGISTERED IF I'VE SAVED MY ROUTINES?

NO!  Saving your routines during registration only allows you to come back and complete your registration later.  We will not receive your entry until you’ve completed the full payment process.

HOW DO I UPLOAD MY MUSIC FOR COMPETITION?

On each competition page, there is a button that says “Upload Your Music”.  Click that and follow the prompts.  All music must be in either .mp3, .m4a, or .wav formats.

All music must be uploaded at least ONE WEEK prior to the competition.  This allows us enough time to organize and contact people if there are any issues with the music.  If you have already uploaded music and you make changes, simply upload it again.  We always use the most recent uploaded version.

Additionally, if you don’t hear from us after uploading music then you’re good to go!  No news is good news!  We will only contact you if there is a problem.

We also recommend bringing a backup form of music to the competition.

CAN I MAKE A CHANGE ONCE MY REGISTRATION IS COMPLETE?

YES!  However, you won’t be able to make changes online.  All changes before the schedule has been posted must be directed to Robyn@danceamericausa.com, or calling the office at (801) 568-2762, M-F, 10am to 5pm.

Any changes after the schedule has been posted must be directed to our competition director Jenn Haycock, at danceamericausa@msn.com, or (801) 671-9587.

HOW LATE IS TOO LATE TO MAKE A CHANGE TO MY REGISTRATION?

Please let us know about any changes AS SOON AS POSSIBLE!  We typically post the competition schedule 1-2 weeks prior to competition, and we ask that you notify us of any changes before that.

Making multiple changes after we’ve posted the schedule is more difficult and can sometimes create a “domino effect” creating more scheduling issues.  The first schedule we post is kind of a “rough draft”, and we will allow you to notify us of any discrepancies or close costume changes, etc.  Any changes after that (unless a mistake on our part) will be $25.00 for each change.  We hope this will encourage people to check to make sure their entries are correct before-hand.